Customer Support Services

To keep your system up and running at all times, we provide you with multiple resources that you can use to keep your competetive advantage. We connect you to all the information and support you will need 24/7.

Call our support desk at:

888-365-0026 XT405.

You will be connected directly with a support technician during 8:30 AM and 5:30 PM EST.

What happens in case of an emergency after hours?

During all other times including weekends and holidays all calls are relayed to a live answering service whereby the calls are transferred to the on-call technician who will respond within minutes.

You can also send us a message within our system under help (a support ticket is generated immediatedly and a technician is notified promptly)

https://support.realtimepos.com

 
 



 - Microsoft Great Plains Integration

- Self Service Kiosk Terminal

- Wireless POS

- IPhone integration

- Video Survelience

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(JIT) Just In Time
Inventory replenishment

- Serial Number Tracking

- Quick Books Integration

- Estimates and Proposals

- Service Orders

- Credit Card, Gift Card & Loyalty

- Kits & Packages

- E-Commerce integration

- Business Intelligence


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**(Internet Explorer 6 or higher ONLY recommended for installation)




*You will need a BIZ license (software license) issued for new installations.

If this is a re-installation, please use the license file delivered to you during your initial activation.

If you cannot locate your BIZ license files please call tech support.

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Technical Support Connection

Follow link above, enter your name and get a support session key from support engineer.
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